Best Of
Re: Fabled Harvests/Raids are bad
Fabled harvests/raids are horrific..
I liked this game because I don't have to rely on others to play..
There is pretty much nobody else playing this game anywhere I go and the last thing I want to do from a safety point of view is arrange to meet strangers in the middle of a random park somewhere in an area I'm not familiar with..
If it really must stay, please don't make it compulsory for players to join a harvest/raid to progress
Kateskiw
Re: Friendship Expedition Winners
Thank you, Explorers, for your continued feedback. We've heard you loud and clear!
Dominik and I have been discussing this at length with the team for the past week or so. I wanted you to know that we have heard your feedback about our Friendship Event and how we distributed the rewards associated with it.
It turns out that the way that the intended way to verify friends invited (and level) was not communicated properly at the beginning of the contest. We want to apologize for that. We have been investigating this for the past week, scratching our heads as to why so many people claimed they deserved the Robber costume that did not “qualify”.
All in all, to make this right, we want to grant the equivalent in Gold to purchase the Robber costume to those who deserve it. If you invited a friend and got them to level 5, please write into support with the username of the player you invited. From there, we will grant you the coins.
Please submit your ticket within the next 7 days to get your Gold compensation.
Sorry that it took us so long to get to the bottom of this.
Yours,
Dominik, Fiona, and the CATAN – World Explorers Team
Re: New update can ban players
Thanks for reporting this error. This is part of the quality assurance setup for testers and should not have been released to the public. We have submitted a new version of the app for review and you should be able to download the Android version already, with the iOS version following shortly.
I would be quite surprised, if people really got banned because of this within only hours of it being live. The normal process for bans at Niantic is based on a 3 strike system. With a warning as the first strike. @Grogyan, so if you know any players that got banned today, it was with a high probability not because of this. But in any case: These players can file a ban appeal via the website support, and my colleagues from support have already been informed of this incident. So should there have been any cases because of this, there is an easy way to get this resolved.
Accidental gold spending
Hi,
I am frustrated with spending gold by accident - pocket spending has cost me 2 transactions, clicking to expand my bag capacity by accident when it was full, and now the fabled harvest events... 700+ gold in the above because of usability, an issues I never had with Ingress and only once in Pokemon.
This will keep me from actually buying gold, but also stop playing if the problem persists.
Kind regards,
Ulrik
Fnystal
Can we have a 'Tap All' button for the Golden Settlement?
There are 9 'tap' buildings for the Golden Settlement. Tapping on my current 6 is tedious enough. With 9 it'll be even more so.
Can we have a 'tap all' button that automates it, similarly to the 'harvest all' button for harvesting?
New update can ban players
Hey everyone,
Some have access to a new update, which has an on screen joystick.
This has resulted in a number of players getting bans if they use the onscreen joystick.
Why?
It would appear that the joystick is for developers to use to test out parts of the game, and wasn't meant to be available to the public.
Grogyan
Re: No friends appearing on friend page
You really have to wonder whether any of the devs have ever actually played this game, sometimes.
Oh dear gods. It took me forever to scroll down and then back up again. I completed one trade. Exited to map. Opened friends list again - and it's back to the other 189 friends at the top again. *nopes out*
Feythyer
Re: Friendship Expedition Winners
There are serious issues with this. There are several players who are being deprived of genuinely promised rewards. I think that compensation is absolutely necessary to ensure goodwill and faith.
To be clear, I am not one of those players, but my confidence in all reward mechanisms is at stake, as it should be for all players'.
Gold limit reach when just played at midnight!
Just played at midnight on 23july 2021 n I get this message !?!
Can you please check this ??
thanks
XueEr
Re: Ask me questions about Catanian Quests
Me and I think a lot of others are still probably boycotting the quest to visit the resource center with the totem.
Could the quest be aligned to visiting a resource center or settlement instead?
Yondaby