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Crashing Crashing Crashing

BaggsBaggs Member Posts: 179 ✭✭✭
edited July 12 in Report a Bug

I had thought this was fixed... but I've been playing for the past 1.5 hrs (or trying to)...

I've had over 30 crashes.


Sure fire ways the get a crash:

Try trading (with a friend)

Try to craft a card

Pick up a resource bundle.


Unbelievably frustrating. It came good again, for about 5 minutes, but back to Crashing now.

I tried to 'report Crashing' via Google play, but even that froze on me.

26 votes

Bug: Investigating · Last Updated

We are investigating this issue. Bug #18358

Comments

  • GrogyanGrogyan Member Posts: 731 ✭✭✭✭

    With bug reports like these, it is a good idea to state your device.


    I have a Samsung Galaxy S21 Ultra Exynos 2100 with 16Gb of RAM and not had this issue.

  • BaggsBaggs Member Posts: 179 ✭✭✭

    Good idea Grogyan - I'm on a Samsung Galaxy Note10+ 5G.

  • TahalnyouTahalnyou Member Posts: 161 ✭✭✭

    Same...

    Redmi note 7

    Ram 3Go

  • JamesausJamesaus Member Posts: 9 ✭✭

    Try to load friends list - crash

    Access a settlement from the map - crash

    Try to use totem, pay 15 tokens - crash - 5 restarts of the game later it wants 15 tokens to enter.

    This is occurring a lot more since the fabled harvest update.



    Samsung galaxy s10 5g

  • All1r0GAll1r0G Member Posts: 59 ✭✭✭

    App keeps frequently crashing when

    1) scrolling through the friends list

    2) open message from inbox

    3) every other trade


    Samsung galaxy s21plus

  • All1r0GAll1r0G Member Posts: 59 ✭✭✭

    Today was worse than any other day before. The game kept crashing all the time, at least 20 times on my 3 hours sunday stroll...

  • All1r0GAll1r0G Member Posts: 59 ✭✭✭

    ...and right now the game won't even properly load.


  • JamesausJamesaus Member Posts: 9 ✭✭

    Since the last update the crash doesn't show the send feedback option.

    Is there a way we can do a debug and send that to the devs? This is getting ridiculous.

    I have the clear cache and data multiple times just to be able to play most days.

    Right now I'm onto attempt 11 since I started about 1:10pm already having lost 15 totem tokens due to it crashing so much that I can't access the settlement before the timer runs out and I have to pay 15 tokens to access.

  • YondabyYondaby Member Posts: 40 ✭✭✭

    I had constant crashing on startup last week. Clearing the cache and storage didn't help. I had to reinstall the app.

  • 9Mike56199Mike5619 Member Posts: 60 ✭✭

    I'm getting frequent crashes on my iPhone SE (game version 1.55.6). Happening when something major changes like selecting a Catanian, opening RC or Settlement or closing one of those.

  • Shogun79Shogun79 Member Posts: 16 ✭✭

    Google Pixel 5

    With the new season the app just keeps crashing

  • Qu33nAnG3LQu33nAnG3L Member Posts: 95 ✭✭✭

    Crashing multiple times in new season !

    losing tokens. Can’t take photo as game just crashes at any time randomly

    ios 14.7.1 iPhone 11 Pro

  • DavejjjjjDavejjjjj Member Posts: 38 ✭✭

    Constant crashing opening mayor rewards on v1.58 - after 4 or 5 the game crashes. Didn't have this on earlier versions.

    I'm on ios 14.7.1, iphone 12 mini

  • D151770LD151770L Member Posts: 32 ✭✭

    Really getting hacked off with the constant crashes. This has got worse since last update. I am losing count of paw tokens being lost. The games seems to have perfected its crash at the point of maximum impact to the player.

    iPhone 11 Pro 14.7.1

    @CATANFiona

  • JamesausJamesaus Member Posts: 9 ✭✭

    Are the Android crash reports being looked at or am I wasting my time submitting them?

  • DavejjjjjDavejjjjj Member Posts: 38 ✭✭

    Still crashing with today's mayor rewards, this is going to take a while :(

  • Qu33nAnG3LQu33nAnG3L Member Posts: 95 ✭✭✭

    dams here trying to collect Mayor rewards. On clicking Claim, game just crashes !! And also takes so very longggggg to load again

    @CATANFiona @CATANAguilar @CATANdominik

  • JamesausJamesaus Member Posts: 9 ✭✭

    Yes crashing repeatedly trying to claim the rewards, started with 18, still have 6 to go and it's crashed at least 20 times.

    These crashes have cost totem tokens and in 1 case 100 gold when I accidentally clicked the harvest (prior to the free ticket) and I couldn't get it to load and play until after that had timed out.

  • GingerGinger Member Posts: 1

    Having the crashing issue as well using Samsung S10e.

  • GingerGinger Member Posts: 1

    Game crashes constantly having issues doing anything sometimes crashes while loading sometimes I can play for a minute or 2 sometimes 5.

  • CATANAguilarCATANAguilar Moderator Posts: 55 Moderator

    Thank you for the report @Ginger. Your post is similar to an active thread. I've merged it for better visibility.

  • 9Mike56199Mike5619 Member Posts: 60 ✭✭

    Still get crashes (app closing) on my iPhone SE. Usually happens when entering or leaving a settlement, but can be any major change of view.

  • LouemiDiaLouemiDia Member Posts: 13 ✭✭

    Still crashing. 31 mayor messages, one crash but it took 100 years to open them and get the rewards. Deleting them worked fine (can we pls get a mark all and delete button? ).

    Samsung s10e Version 1.58.4

  • BaiXueErBaiXueEr Member Posts: 37 ✭✭
    edited August 28

    I have 4-5 clashes opening 25 major reward messages!

    can this be fixed?!

    iphone XR

  • 9Mike56199Mike5619 Member Posts: 60 ✭✭
    edited August 30

    I'm seeing a lot of crashes when reading notifications or accepting rewards. Just leaving the list of messages open for a minute or so will cause the app to close. When accepting Mayor/City Council rewards I was only able to collect 3 or 4 at a time before the app crashed. Still getting a few crashes elsewhere when major screen changes are shown but the notifications area is really bad. iPhone SE.

  • TebiniumTebinium Member Posts: 19 ✭✭
    edited September 8

    Also opening Quest list causes crash. Using Note10+ 5G.

    These seem to be regression errors. They occur every update.

  • GlynnGlynn Member Posts: 15 ✭✭

    This started happening to me the last few days. Mostly happens when doing anything in a settlement, trading with friends and using the totem. Lost so many totem tokens. Would like to keep playing until the end but it's almost unplayable.

  • BaggsBaggs Member Posts: 179 ✭✭✭

    Ive had a lot more of this too this season

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